![]() To resolve this, open the Profile folder (which you can do from the button in the Application Basics section of the "Help -> Troubleshooting Information" page) and then close your Mozilla application and delete (or rename) these files: It's possible that the files that store information about your installed extensions are corrupt, preventing you from viewing, updating, or uninstalling extensions. If the add-on repeatedly shows "This item will be uninstalled after you restart Firefox" even after restarting, either create a new profile or try uninstalling manually (see below).To uninstall a locked add-on, you'll first have to unlock it via Safe Mode. If the remove or uninstall button and menu item are disabled, the add-on is locked.If something is wrong that prevents you from accessing the Add-ons manager, you can restart in Safe Mode then click "Continue in Safe Mode" (or "Start in Safe Mode" in Firefox 15 and above) to uninstall the extension or theme. ![]() You can even restart your system to make absolutely sure.
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