![]() The deducted shipping charge will be equal to our current flat-rate standard shipping charge.Īll orders containing any aerosol products will ship via Ground Shipping only, and may take a few extra days to arrive. Packages returned to us by the carrier due to an address or access-related issue can be refunded with a shipping charge deducted. ![]() ![]() We generally do not honor 'Not Received' claims for orders where tracking information shows as delivered. It is the recipient's responsibility to ensure the security of the delivery location. We do this by refunding your original order minus the shipping charge - you can then reorder with free shipping. If an order is returned to us by the carrier due to an address issue, and you wish us to re-ship the order, there will be a shipping charge to ship your order a second time. Our free shipping deal only applies once per order. It is important to us that you get your order fast - orders will never ship to you from outside of the US. Most orders ship from our warehouse in the state of Georgia. If you have questions ahead of time, please never hesitate to email us at Ship To You From Within the United States If we have any issues like this, we will reach out to you via email same or next business day and you will be issued a full refund. We reserve the right to cancel any orders due to extreme shipping costs.We apologize for any inconvenience this may cause. 48 states, DC, and Puerto Rico - we can no longer ship Bulk Pack items to the locations listed above. Due to rising shipping costs and surcharges, Bulk Pack items now only ship to the lower U.S.This includes: Alaska, Hawaii, American Samoa, Guam, APO/FPO, MP, VI, Marshall Islands, Micronesia, Palau.WeIncense cannot guarantee delivery dates due to the many factors outside of our control. Once available, your tracking information should show an estimated delivery date. Occasionally, orders will ship via UPS or FedEx with a 3-7 day shipping time. Once available, your tracking information should show an estimated delivery date. Most orders will ship via USPS with a 3-5 day shipping time. International shipping is unavailable through. Orders ship in unbranded packages straight to you from our warehouse in the Southeast U.S.įree shipping on orders $15 and up, flat $4.00 shipping for orders under $15 (due to increased shipping costs across all carriers, starting in October 2021 we've increased our flat rate shipping fee to $4.00 until further notice).Ĭurrently, we only ship within the 50 US states, Puerto Rico, and APO/FPO. ![]()
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